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¿Cómo evitar que Outlook solicite el intercambio de credenciales cada vez?

¿Se le solicitó el intercambio de credenciales al abrir Microsoft Outlook? En caso afirmativo, es posible que observe que aparece el cuadro de diálogo Seguridad de Windows cada vez que se inicia Outlook. Vea la captura de pantalla a continuación. Normalmente puede solucionar este problema comprobando el Recuerda mis credenciales después de ingresar sus credenciales y haga clic en el OK del botón.

Sin embargo, en algunos casos especiales, solicita el intercambio de credenciales cada vez que inicia Microsoft Outlook, pero no hay opción de Recuerda mi credencial en absoluto en el cuadro de diálogo emergente Seguridad de Windows. (Vea la siguiente captura de pantalla). En este artículo, lo guiaré para solucionar este problema y evitar que Microsoft Outlook solicite credenciales de intercambio con la configuración de la cuenta rápidamente.

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Para evitar que Microsoft Outlook solicite una credencial de intercambio cada vez que se inicia, debe cambiar algunas configuraciones de intercambio en la Configuración de la cuenta. Por favor haga lo siguiente:

Paso 1: Abra el cuadro de diálogo Configuración de la cuenta:

  1. En Outlook 2007, haga clic en el Herramientas > Configuración;
  2. En Outlook 2010 y 2013, haga clic en el Archive > Info > Configuración > Configuración.

Paso 2: en el cuadro de diálogo Configuración de la cuenta,

  1. Visite la E-mail lengüeta;
  2. Haga clic para resaltar la cuenta de intercambio que solicita credenciales de inicio de sesión cada vez que abre Microsoft Outlook;
  3. Haga clic en el Cambios del botón.

Paso 3: En el nuevo cuadro de diálogo de Cambiar cuenta, haga clic en el más configuraciones del botón.

Paso 4: en el cuadro de diálogo emergente de Microsoft Exchange,

  1. Visite la Seguridad lengüeta;
  2. Desmarque la opción de Siempre solicite credenciales de inicio de sesión;
  3. Haga clic en el OK del botón.

Paso 5: ahora vuelve al cuadro de diálogo Cambiar cuenta, haga clic en el Siguiente botón y Acabado botón sucesivamente.

Paso 6: haga clic en Cerrar para salir del cuadro de diálogo Configuración de la cuenta.

Después de configurar la configuración de seguridad de la cuenta de intercambio especificada, ya no aparecerá el cuadro de diálogo y solicitará la credencial de intercambio al abrir Microsoft Outlook.

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Comments (41)
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bennywoddle@gmail.com
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For non-experienced user

Close down outlook completely

1
Control Panel > (view by icons, not categories) > mail > Show Profiles > Add > (call it whatever you like) > change the dropdown to the new one you just created
This will recreate the profile settings and you will need to re-add your mailboxes

2
C:\users\(you username)\appdata(this is hidden so make sure you can see hidden files - google guides available for this)local\microsoft\outlook
eg
C:\users\BEN\appdata\local\microsoft\outlook
This file, rename it to "Outlookold"
(this backs up the file so we can get it back by changing the name back to "Outlook" if need be - if the fix works, delete this to save yourself some space after you're done)



3
NOW, this is the first time you should be trying to open outlook - it will take a while but should load up after recreating the configuration folder and the configuring your account - then just re-add your mailbox(es).




For experienced users
*insert disclaimer about being careful with RegEdit*

reg delete "\\%asset%\HKEY_USERS\%SID%\Software\Microsoft\Office\16.0\Outlook\Profiles\Outlook"



For super users

*insert disclaimer about being careful with RegEdit*
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Profiles
locate the mail profile that's active
go to 9375CFF0413111d3b88a00104b2a6676
Find which one has the affected mailbox in "Account Name"
Note the "Service UID" - go to the binary value in the "Profile" key that we're in
in here, find the REG_BINARY for "01023d0d" and make a note of the binary - go to the binary value in the "Profile" key that we're in
Right Click > New > Binary Value

Name = 00036619
Value = 01 f0 00 80
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terry
terry
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my box is NOT checked. This is not the solution.
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Chinziri
Chinziri
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My laptop running Windows 8.1 and using MS Outlook 2013 has all those setting correct ie as you described them but still I getting this annoying Windows Security popup that requires me to enter password everytime I start MS Outlook. What could be another problem for this occurence.
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hal9bates@gmail.com
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M$ is a sack of poo. I can't believe nobody has come up with a professional mail, calendar and contacts package to rival this sack of horse sh*t. The button was already unchecked so this did not help with a recurring problem.
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Tiago
Tiago
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To me was necessary one step more:
Change the option "logon network security" to "password authentication" instead "negotiate authentication" on Exchange settings window.
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Dude
Dude
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How to access outlook if I forgot my credentials (Windows Security)?
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jackie
jackie
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Hayley... so you ticked it and THAT solved the problem, really? That doesn't make sense.
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David Hutchins
David Hutchins
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The option to click on or off to always prompt for logon credentials is grayed out and I can't select it.
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Hayley
Hayley
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so , I went in and my ' always prompt ' was also not ticked. I ticked it and it has fixed the problem.
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Lisa
Lisa
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I worked through all of these steps above, but got to the last step and the box "Always prompt for logon credentials" was already unchecked. The problem is still there.
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Rick
Rick     Lisa
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I have the same problem.

Did you ever get yours fixed. IF so what did you do?
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Stu
Stu     Rick
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You need to go to Control Panel > Users > Manage Your Credentials (link on the left hand side of Windows 10 Explorer) > Windows Credentials > :

Under Generic credentials, look for "MS.Outook.15:[YOUR ACCOUNT NAME]". If there are two entries for the same account, delete the one which ends in "PUT". This should fix your problem. The problem arises where two or more entries/keys exist and Outlook does not know which one to use, so it requests on start-up of the program.



Before doing so however, I would advise you to back up your credentials.
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Allan
Allan     Stu
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Thanks Stu, that worked perfectly for me... although I didn't have a "PUT" entry, just 2 entries for the same account.... deleted them both and at next Outlook restart entered the correct credentials, ticked the "remember" box and worked fine ever since. Problem occurred because my exchange account had been deleted and then re-created with same e-mail and new password.
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JustJes
JustJes     Allan
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Allan, mine happened the same way! Although I was weary about deleting anything so I just updated the credentials to the new passwords and all is well in La La land!
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clw
clw     JustJes
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Encountered a similar situation with an academic email account. The same password was being used according to Windows credentials, although the automatically assigned username was supposed to be "blank" according to the Windows credentials. I logged in first using the automatic username (which I could not edit without changing the account). The prompt re-appeared immediately after, although with the option to change the username. I left the username blank and entered only the password to sign in. I haven't experienced any more prompts. Thank-you for the tip!
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